Follow the steps 1 to 3 as well as further reading down this page

(1) Click the button below

(2) Listen to an agent on a sample call

(3) Dialler Instruction

Click the button here

This job may be contracted through where your pay is secure and guaranteed. If you don't already have a profile, please do set one up (if this applies to you). It's free to join and all fees are paid by BCC

You will need to learn the Phonetic alphabet - it's easy here is a good video with a British accent. Fast forward to minute 2:12